Privacy Policy

Effective Date: October 5, 2026

Just Green Living, LLC, doing business as The ApotheKerie ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, join The Care Letter, or use our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you register on the site, make a purchase, subscribe to The Care Letter, respond to a survey, fill out a form, or use certain other site features. This information may include:

Name

Email address

Phone number

Billing information

Mailing address

Any other information you choose to provide

We do not ask for or collect health information, medical history, symptoms, or diagnosis details through our website forms or through The Care Letter signup. If you complete a self-reflection tool on our site, such as the Whole-Life Care Check-In, your responses are used to generate your results and are not treated as medical information or as a diagnosis. Information you choose to share in a personalized session or program is handled separately and is described in section 4 below.

Usage Data

We may also collect information about your interactions with our website. This information may include:

Your IP address

Browser type

Operating system

Pages you visit

Time and date of your visit

The time spent on those pages

Other diagnostic data

2. How We Use Your Information

We use the information we collect in various ways, including to:

Provide, operate, and maintain our website

Improve, personalize, and expand our website

Understand and analyze how you use our website

Develop new products, services, features, and functionality

Process transactions and send you related information

Communicate with you, including for customer service, and to provide you with updates and other information relating to the website

Send you The Care Letter and related emails, where you have opted in

Send you text message updates, where you have separately opted in

Personalize the emails and resources we send you, including based on the self-reflection category you receive if you complete the Whole-Life Care Check-In

Find and prevent fraud

3. Consent to Email and Text Messages

3.1 Email Consent

When you join The Care Letter, you give your express consent to receive email from us by checking a separate email consent box on the signup form. We use a double opt-in process, which means we send you a confirmation email before you are added to the list. Every email we send includes an unsubscribe link, and you can unsubscribe at any time.

3.2 SMS Consent

Text message updates are optional and separate from email. We send text messages only where you have separately checked the text message consent box on a form. Message frequency varies. Message and data rates may apply. You can reply HELP for assistance or reply STOP to opt out at any time.

3.3 What Consent We Do Not Rely On

We do not rely on a single, combined consent for email and text messages. Providing your email address or your phone number does not by itself mean you consent to receive marketing messages from us. We rely only on the separate, express consent you give on our forms.

4. Third-Party Service Providers and Data Processors

We use trusted third-party providers to operate our website, store our contact records, deliver our emails, process payments, and understand how our site is used. These providers process your information on our behalf and only as needed to provide their services. They include:

LeadConnector and GoHighLevel, which host our website, store our contact records, and deliver our emails

Payment processors, which handle purchases made through our shop

Analytics tools, which help us understand how our website is used

We do not sell your personal information.

Paid sessions, including the Care Mapping Session, and programs are governed by their own separate agreement and disclaimer. Any information you choose to share in a personalized session or program is kept confidential and is used only to support the care and guidance you have asked for. It is not published, sold, or shared for marketing purposes.

5. Sharing Your Information

We may share your information in the following situations:

With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.

With Business Partners: We do not share your personal information with business partners for their own marketing purposes without your consent.

With Your Consent: We may disclose your personal information for any other purpose with your consent.

For Legal Reasons: We may disclose your information if we are required to do so by law or in response to valid requests by public authorities (for example, a court or a government agency).

6. Data Retention

We keep your personal information for as long as it is needed for the purposes described in this Privacy Policy, or for as long as the law requires. If you unsubscribe from The Care Letter, we keep a record of your email address so that we can honor your opt-out and avoid contacting you again. If you complete the Whole-Life Care Check-In, the Care Prescription category you receive is stored on your contact record so that the emails we send you can be relevant to you. You may ask us to delete your information at any time using the contact details below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

8. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

9. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

The right to access: You have the right to request copies of your personal data.

The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

The right to erasure: You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the details in section 12 below.

10. Children's Privacy

Our Services are intended for adults and are not intended for use by anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from anyone under the age of 18 without verification of parental consent, we take steps to remove that information from our servers.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Just Green Living, LLC, doing business as The ApotheKerie

P.O. Box 440983, Jacksonville, FL 32222

[email protected]

By using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. Thank you for trusting Just Green Living, LLC with your personal information.